Service Engineering and Management Summer School, Helsinki University of Technology, August 28 to September 2, 2006

See the original program [7] for more information on SEM 2006.

These digests do not comprise a complete view of the summer school. In addition to the plenary sessions, there were three parallel tracks: health care services, industrial services, and knowledge-intensive business services (KIBS). These digests trail the KIBS track [8].

Monday, August 28

Time	Speaker	Slides / Digest
Monday, 9:30 a.m.	Paul Lillrank, "Towards a Service Engineering and Management Framework: Process Perspectives on Services"	[Digest as HTML] [9]
Monday, 11:15 a.m.	Valerie Mathieu, "Services Strategies within the Manufacturing Sector"	[Digest as HTML] [10]
Monday, 1:45 p.m.	KIBS track: "Introductions"	(no digest)
Monday, 1:55 p.m.	KIBS track: Marja Toivonen, "From Professional Services to KIBS"	[Digest as HTML] [11]
Monday, 3:20 p.m.	KIBS track: Tea Lempiala, "Innovative Work Community"	(no digest)

[jump to top of page] [12]

Tuesday, August 29

Time	Speaker	Slides / Digest
Tuesday, 9:30 a.m.	Ashok Agarwal, "Equity in Health Services: Issues and Challenges"	[Digest as HTML] [13]
Tuesday, 11:20 a.m.	Som Garimella, "Indian Pharmaceutical Value Chain: Opportunities and Challenges"	[Digest as HTML] [14]
Tuesday, 1:35 p.m.	Karita Ilvonen, "Towards eHealth Services"	[Digest as HTML] [15]
Tuesday, 2:55 p.m.	KIBS track: Marja Toivonen, "Innovations in KIBS as Examples of Service Innovations" Tiina Tuominen, "Managing innovativeness in KIBS" Robert van der Have "Constructing a Service Innovation Database"	[Digest as HTML] [16]

[jump to top of page] [17]

Wednesday, August 30

Time	Speaker	Slides / Digest
Wednesday, 9:20 a.m.	Alok Chakrabarti, "Technology and Innovation in the Services: Some Issues and Research Needs"	[Digest as HTML] [18]
Wednesday, 11:15 a.m.	Marja Toivonen, "Services Supporting Innovation: The KIBS Perspective"	[Digest as HTML] [19]

[jump to top of page] [20]

Thursday, August 31

Time	Speaker	Slides / Digest
Thursday, 1:55 p.m.	KIBS track: Anssi Smedlund, "Networks, Innovation, Services"	(no digest)
Thursday, 3:20 p.m.	KIBS track: Ian Miles, "Knowledge Intensive Business Services: Links to the Service Base"	[Digest as HTML] [21]
Thursday, 4:45 p.m.	KIBS track: Arja Hallberg, "Exploring Impact on the Interconnected Relationships in a Network Setting"	(no digest)

[jump to top of page] [22]

Friday, September 1

Time	Speaker	Slides / Digest
Friday, 9:40 a.m.	KIBS track: David Ing, "Innovation in Service Business Ecosystems (1)"	(no digest)
Friday, 11:20 a.m.	KIBS track: David Ing, "Innovation in Service Business Ecosystems (2)"	(no digest)
Friday, 12:05 p.m.	KIBS track: Ian Miles, "Synthesis"	(no digest)
Friday, 4:40 p.m.	Ian Miles, "Services, Innovation and R&D"	[Digest as HTML] [23]

[jump to top of page] [24]

Saturday, September 2

Time	Speaker	Slides / Digest
Saturday, 11:05 a.m.	Marko Lepola, "Services at Nokia Networks"	(no digest)
Saturday, 12:55 p.m.	KIBS track: Groupwork summary preparation	[Digest as HTML] [25]
Saturday, 1:40 p.m.	KIBS track: Groupwork summary preparation	[Digest as HTML] [25]
Saturday, 2:55 p.m.	Groupwork reports	[Digest as HTML] [26]

[jump to top of page] [27]

[return to digests on rendez.org [28]]

Links:
[1] http://rendez.org/en/sem2006-digests#Monday
[2] http://rendez.org/en/sem2006-digests#Tuesday
[3] http://rendez.org/en/sem2006-digests#Wednesday
[4] http://rendez.org/en/sem2006-digests#Thursday
[5] http://rendez.org/en/sem2006-digests#Friday
[6] http://rendez.org/en/sem2006-digests#Saturday
[7] http://www.tuta.hut.fi/sem2006/kibstrack.html
[8] http://www.tuta.hut.fi/sem2006/kibstrack.html
[9] http://rendez.org/en/20060828_0930_SEM2006_Lillrank
[10] http://rendez.org/en/20060828_1115_SEM2006_Mathieu
[11] http://rendez.org/en/20060828_1355_SEM2006_KIBS_Toivonen
[12] http://rendez.org/en/sem2006-digests#Top
[13] http://rendez.org/en/20060829_0930_SEM2006_Agarwal
[14] http://rendez.org/en/20060829_1120_SEM2006_Garimella
[15] http://rendez.org/en/20060829_1335_SEM2006_Ilvonen
[16] http://rendez.org/en/20060829_1455_SEM2006_KIBS
[17] http://rendez.org/en/sem2006-digests#Top
[18] http://rendez.org/en/20060830_0930_SEM2006_Chakrabarti
[19] http://rendez.org/en/20060830_1115_SEM2006_Toivonen
[20] http://rendez.org/en/sem2006-digests#Top
[21] http://rendez.org/en/20060830_1520_SEM2006_KIBS_Miles
[22] http://rendez.org/en/sem2006-digests#Top
[23] http://rendez.org/en/20060901_1645_SEM2006_Miles
[24] http://rendez.org/en/sem2006-digests#Top
[25] http://rendez.org/en/20060902_1255_SEM2006_KIBS
[26] http://rendez.org/en/20060902_1425_SEM2006_Reports
[27] http://rendez.org/en/sem2006-digests#Top
[28] http://rendez.org/en/digests