Published on Rendez (http://rendez.org)
SSME - Education for the 21st Century Conference, IBM Palisades, October 6 to 7, 2006
By daviding
Created 2006-11-05 21:14

[Friday, October 6, morning] [1] | [Friday, October 6, afternoon] [2] | [Saturday, October 7, afternoon] [3]

See the original program on almaden.ibm.com [4] for more information on the SSME conference.


Friday, October 6, morning

Time Speaker Slides / Digest
Friday,
8:00 a.m.		 Paul Maglio, Senior Manager, Service Systems Research, IBM Research, "Welcome" [Slides as PDF] [5] (first section)
Friday,
8:10 a.m.		 Robert Morris, Vice President, Services Research, IBM Research, "Conference Opening" [Slides as PDF] [6] (second section)
Friday,
8:30 a.m.		 Nick Donofrio, Executive Vice-President, Innovation and Technology, IBM Corporation, "Innovating for Growth" [Digest as HTML] [7]
Friday,
9:10 a.m.		 Richard C. Larson, Massachusetts Institute of Technology, Engineering System Division, "Holistic Trinity of Services Sciences: Management, Social and Engineering Sciences" [Digest as HTML] [8]
Friday,
9:35 a.m.		 Steven G. Allen, North Carolina State University, "The IBM-SSME-NC State Fit" [Slides as PDF] [9]
[Digest as HTML] [10]
Friday,
10:35 a.m.		 Panel: "The Role of Government in Research and Skills Development",
  • Susan Tuttle (Moderator), IBM, Director, Worldwide Innovation Policy
  • William B. Bonvillian, Director, Washington Office, Massachusetts Institute of Technology
  • Debasish Dutta, Ph.D., Advisor, Office of the Assistant Director, Education and Human Resources, NSF
  • Leandro S. Jesus, Professor, Federal University of Rio de Janeiro
  • Jésus Villasante, Department Head, Software Technologies and Distributed Systems Unit Directorate General of the Information Society, European Commission
  • Leandro S. Jesus, Professor, Federal University of Rio de Janeiro
[Digest as HTML] [11]
Friday,
11:20 a.m.		 Roland T. Rust, University of Maryland, "Let's Not Forget About Customers and Revenue" [Slides as PDF] [12]
[Digest as HTML] [13]
Friday,
11:40 a.m.		 Daniel Berg, Renesselaer Polytechnic Institute, "Decision Sciences and Engineering Systems" [Slides as PDF] [14]
[Digest as HTML] [15]

[jump to top of page] [16]


Friday, October 6, afternoon

Time Speaker Slides / Digest
Friday,
1:30 p.m.		 Jim Spohrer, IBM Almaden Services Research, "Next Year ... San Francisco" (none)
Friday,
1:35 p.m.		 Carl Schramm, Kauffman Foundation, "The Entrepreneurial Imperative" [Presentation slides as PDF] [17]
[Book cover as PDF] [18]
[Article as PDF] [19]
[Digest as HTML] [20]
Friday,
2:20 p.m.		 Bill Hefley, Carnegie Mellon University, [Digest as HTML] [21]
Friday,
2:40 p.m.		 Gianmario Motta, University of Pavia, "Engineering of Digital Services" [Slides as PDF] [22]
[Digest as HTML] [23]
Friday,
2:55 p.m.		 John Murray, University of Dublin, Trinity College, "A Research Based Educational Intiative: The Institute for International Services Innovation" [Slides as PDF] [24]
[Digest as HTML] [25]
Friday,
3:20 p.m.		 Bob Glushko, University of California, Berkeley, "Services Science at Berkeley" [Slides as PDF] [26]
[Digest as HTML] [27]
Friday,
4:10 p.m.		 Avishai Mandelbaum, "Service Engineering: Data-Based Research and Teaching in Support of Service Management" [Slides as PDF] [28]
[Digest as HTML] [29]
Friday,
4:35 p.m.		 Val Rahmani, General Manager, Infrastructure Management Services, "Injecting Science into the Art of Services: A Perspective from IBM Global Technology Services" [Slides as PDF] [30]
[Digest as HTML] [31]
Friday,
4:30 p.m.		 Michael E. Gorman, University of Virginia, "Trading Zones, Interactional Expertise and Service Science" [Slides as PDF] [32]
[Digest as HTML] [33]
Friday,
5:45 p.m.		 Xiaofei Xu, Harbin Institute of Technology, "The Current States and Development Plan of Research and Education on SSME in Harbin Institute of Technology" [Slides as PDF] [34]
[Digest as HTML] [35]
Friday,
6:05 p.m.		 Christof Weinhardt, Karlsruhe Institute of Technology, "SSME for eOrganizations" [Slides as PDF] [36]
[Digest as HTML] [37]
Friday,
6:20 p.m.		 Taina Tukiainen, Helsinki Polytechnic Stadia, "Master’s Program for Service Management at Helsinki Polytechnic Stadia" [Slides as PDF] [38]
[Digest as HTML] [39]
Friday,
6:35 p.m.		 Irving Wladawsky-Berger, IBM Vice President, Technical Strategy and Innovation, "At the Threshold of a 21st Century Revolution" [Digest as HTML] [40]

[jump to top of page] [41]


Saturday, October 7, morning

Time Speaker Slides / Digest
Saturday,
8:05 a.m.		 Debra Stewart, President, Council of Graduate Schools [Digest as HTML] [42]
Saturday,
8:40 a.m.		 Hideaki Takagi, University of Tsukuba, "Research and Education of SSME in Japanese Universities" [Slides as PDF] [43]
[Digest as HTML] [44]
Saturday,
9:05 a.m.		 Steve Vargo & Bob Lusch, University of Hawaii and University of Arizona, "The Service-Dominant Mindset" [Slides as PDF] [45]
[Digest as HTML] [46]
Saturday,
9:20 a.m.		 Christos Nikolaou, University of Crete, "Progress Report on Efforts towards a Research and Educational Agenda for Services Science in the EU and Greece" [Slides as PDF] [47]
[Digest as HTML] [48]
Saturday,
9:40 a.m.		 Guido Dedene Catholic University of Leuven (K.U.Leuven), Belgium, "A Research and Education Framework for Service Management" [Slides as PDF] [49]
[Digest as HTML] [50]
Saturday,
10:00 a.m.		 Jiangfan Li, Sun Yat-sen University, Guangzhou, China, "CCSSR Research & Education and Service Economies & Management" [Slides as PDF] [51]
[Digest as HTML] [52]
Saturday,
11:05 a.m.		 Javier Reynoso, Instituto Tecnológico y de Estudios Superiores de Monterrey, "The Evolution of Services Management in Latin America: Building an Academic Program" [Slides as PDF] [53]
[Digest as HTML] [54]
Saturday,
11:20 a.m.		 Mary Jo Bitner, Arizona State University, "Services Science at ASU" [Slides as PDF] [55]
[Digest as HTML] [56]
Saturday,
11:45 a.m.		 Business Partner Panel:
The Boston Consulting Group
Information Technology, Inc
Xerox		 [Digest as HTML] [57]
Saturday,
12:45 p.m.		 Summary and closing, Stuart Feldman, IBM Computer Science Research [Digest as HTML] [58]

[jump to top of page] [59]

[return to digests on rendez.org [60]]

Source URL: http://rendez.org/en/ssme-200610-digests

Links:
[1] http://rendez.org/en/ssme-200610-digests#FridayMorning
[2] http://rendez.org/en/ssme-200610-digests#FridayAfternoon
[3] http://rendez.org/en/ssme-200610-digests#SaturdayMorning
[4] http://www.almaden.ibm.com/asr/summit/agenda.shtml
[5] http://www.almaden.ibm.com/asr/summit/pres/1paulrobert.pdf
[6] http://www.almaden.ibm.com/asr/summit/pres/1paulrobert.pdf
[7] http://rendez.org/en/20061006_0830_SSME_Donofrio
[8] http://rendez.org/en/20061006_0910_SSME_Larson
[9] http://www.almaden.ibm.com/asr/summit/pres/4allen.pdf
[10] http://rendez.org/en/20061006_0935_SSME_Allen
[11] http://rendez.org/en/20061006_1035_SSME_GovernmentPanel
[12] http://www.almaden.ibm.com/asr/summit/pres/6rust.pdf
[13] http://rendez.org/en/20061006_1140_SSME_Rust
[14] http://www.almaden.ibm.com/asr/summit/pres/7berg.pdf
[15] http://rendez.org/en/20061006_1200_SSME_Berg
[16] http://rendez.org/en/ssme-200610-digests#Top
[17] http://www.almaden.ibm.com/asr/summit/pres/8schramm.pdf
[18] http://www.almaden.ibm.com/asr/summit/pres/8book.pdf
[19] http://www.almaden.ibm.com/asr/summit/pres/8mbaarticle
[20] http://rendez.org/en/20061006_1335_SSME_Schramm
[21] http://rendez.org/en/20061006_1420_SSME_Hefley
[22] http://www.almaden.ibm.com/asr/summit/10motta.pdf
[23] http://rendez.org/en/20061006_1440_SSME_Motta
[24] http://www.almaden.ibm.com/asr/summit/pres/11murray.pdf
[25] http://rendez.org/en/20061006_1455_SSME_Murray
[26] http://www.almaden.ibm.com/asr/summit/pres/12glushko.pdf
[27] http://rendez.org/en/20061006_1520_SSME_Glushko
[28] http://www.almaden.ibm.com/asr/summit/pres/14mandelbaum.pdf
[29] http://rendez.org/en/20061006_1610_SSME_Mandelbaum
[30] http://www.almaden.ibm.com/asr/summit/pres/15rahmani.pdf
[31] http://rendez.org/en/20061006_1635_SSME_Rahmani
[32] http://www.almaden.ibm.com/asr/summit/pres/16gorman.pdf
[33] http://rendez.org/en/20061006_1730_SSME_Gorman
[34] http://www.almaden.ibm.com/asr/summit/pres/17xu.pdf
[35] http://rendez.org/en/20061006_1745_SSME_Xu
[36] http://www.almaden.ibm.com/asr/summit/18karlsruhe.pdf
[37] http://rendez.org/en/20061006_1805_SSME_Weinhardt
[38] http://www.almaden.ibm.com/asr/summit/pres/19helpoly.pdf
[39] http://rendez.org/en/20061006_1820_SSME_Tukiainen
[40] http://rendez.org/en/20061006_1835_SSME_Wladawsky-Berger
[41] http://rendez.org/en/ssme-200610-digests#Top
[42] http://rendez.org/en/20061007_0805_SSME_Stewart
[43] http://www.almaden.ibm.com/asr/summit/pres/22takagi.pdf
[44] http://rendez.org/en/20061007_0840_SSME_Takagi
[45] http://www.almaden.ibm.com/asr/summit/pres/23vargolusch.pdf
[46] http://rendez.org/en/20061007_0905_SSME_Lusch
[47] http://www.almaden.ibm.com/asr/summit/pres/24nikolaou.pdf
[48] http://rendez.org/en/20061007_0920_SSME_Nikalaou
[49] http://www.almaden.ibm.com/asr/summit/pres/25dedene.pdf
[50] http://rendez.org/en/20061007_0940_SSME_Dedene
[51] http://www.almaden.ibm.com/asr/summit/pres/26li.pdf
[52] http://rendez.org/en/20061007_1000_SSME_Li
[53] http://www.almaden.ibm.com/asr/summit/pres/27reynoso.pdf
[54] http://rendez.org/en/20061007_1105_SSME_Reynoso
[55] http://www.almaden.ibm.com/asr/summit/pres/28bitner.pdf
[56] http://rendez.org/en/20061007_1120_SSME_Bitner
[57] http://rendez.org/en/20061007_1145_SSME_BusinessPanel
[58] http://rendez.org/en/20061007_1245_SSME_Feldman
[59] http://rendez.org/en/ssme-200610-digests#Top
[60] http://rendez.org/en/digests