The Rendez project was invited to participate in an invited workshop on Service Science, Management and Engineering at the Tokyo Institute of Technology [1].  As an meeting of international experts, we had attendees from Finland, Japan ...

... the UK, United States and Canada.

Marja Toivonen [2] led off with a presentation on research in Finland.

After hearing Marja's presentation, Yuriko Sawatani [3] showed her some of the research she's been doing in Japan.

Participants had an opportunity to exchange ideas.

Hiroshi Deguchi [4] described some of the research going on in his lab at TiTech [5].

Kyoichi Jim Kijima [6] spoke about plans for the new Service Innovation Educational program at TiTech.

Gary Metcalf [7] provided a long-term outlook of potential futures for services in the world economy.

[8]

Takao Terano [9] spoke on trends in research into services in Japan.

At the end of the day, each participant was invited to share his or her ideas ...

... as input towards future research into services at TiTech.

The presentations for the day have been published on the Tokyo Institute of Technology web site [10].